Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address for communication purposes
• Project details and service preferences you share with us
• Any additional information you choose to provide in messages or consultations

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services
• To communicate with you regarding ongoing or potential projects
• To improve our website and service offerings based on your feedback
• To send you relevant information about our services if you have consented to receive such communications

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: when you provide explicit consent for specific processing activities
• Contractual necessity: when processing is necessary to fulfill our services to you
• Legitimate interests: when we have legitimate business reasons to process your data

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to perform their duties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

Under data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data in certain circumstances
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing of your data
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please refer to our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 45 Clerkenwell Road, London, EC1M 5RS, United Kingdom

Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.